“I See You.” How to Catch People Doing Things Right…

“I See You.” How to Catch People Doing Things Right…

I was coaching a healthcare executive who’s caught between a rock and a hard place. The staff at his hospital are unhappy and at one point threatened to quit en masse if changes weren’t made. Why? They feel taken for granted and unappreciated. This executive is someone with great integrity and commitment to developing his […]

The Pain of Feeling Left Out

The Pain of Feeling Left Out

I’m living in Paris for the next few months and psyched to have found a Crossfit-style bootcamp so I can keep up with my training. The group is all French, and they have been friendly and welcoming, including me in the customary bise — greeting each other with a kiss on each cheek — each […]

The Pitfalls of Micromanaging [Work Reimagined]

The Pitfalls of Micromanaging [Work Reimagined]

There’s a classic Dilbert cartoon that illustrates the nature of micromanaging: the pointy haired boss is standing behind Dilbert at his computer saying, “Move the mouse…up…up…..over….more. Now click it! Click it!” That’s not you, of course. Or is it? If you think you should be personally involved in every decision in your business, insist on […]

The Three C’s of Relationships

The Three C’s of Relationships

Relationships – though it sometimes seems like we can’t live with ‘em, I doubt we’d want to live without ‘em. With their vast range of emotions, they provide the delicious texture and color of our lives. Whether they’re providing a little too much “color,” however, or not enough, there isn’t any relationship that can’t be […]