“I See You.” How to Catch People Doing Things Right…

“I See You.” How to Catch People Doing Things Right…

I was coaching a healthcare executive who’s caught between a rock and a hard place. The staff at his hospital are unhappy and at one point threatened to quit en masse if changes weren’t made. Why? They feel taken for granted and unappreciated. This executive is someone with great integrity and commitment to developing his […]

10 Tough-Love Rules For Writing Compelling Email

10 Tough-Love Rules For Writing Compelling Email

Crazy, isn’t it, how much of our work revolves around email these days. As the sheer volume has increased, the cumulative effect of unnecessary back-and-forth is keeping us chained to our inboxes. Time to step up your email game Not only is tightening up your email communications a surefire way to increase your productivity, becoming […]

The Three C’s of Relationships

The Three C’s of Relationships

Relationships – though it sometimes seems like we can’t live with ‘em, I doubt we’d want to live without ‘em. With their vast range of emotions, they provide the delicious texture and color of our lives. Whether they’re providing a little too much “color,” however, or not enough, there isn’t any relationship that can’t be […]